User research
We’ve started our discovery for the next iteration of G-Cloud and we’re taking this opportunity to think again about what public sector cloud technology procurement should look like. Our discovery...
With over 170 opportunities now published on the Digital Marketplace, suppliers have told us it’s hard to find the opportunities they’re interested in. To make this easier, we tested adding...
When Digital Outcomes and Specialists went live, suppliers had 2 weeks to apply to each opportunity. However, buyers have told us the buying process is taking too long and that...
User feedback is an essential part of our work to improve Digital Marketplace for both buyers and suppliers. In our last post, we spoke about some of the things we’ve...
We've been continuously improving the Digital Outcomes and Specialists framework since it arrived on the Digital Marketplace in April. Our development team works in 2 week 'sprints'. These are set...
...user research sessions in our labs contextual research sessions in users’ offices data analysis of how buyers and suppliers are using the Digital Marketplace Start with user needs We started...
Since Digital Outcomes and Specialists opened for applications, we’ve been working on the buying journey. Through our research, we’ve identified the user needs and worked out the earliest usable product...
When it comes to content, our users come first. That’s why the user research we do at Digital Marketplace is so important.