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Digital Marketplace

Establishing the Feedback loop for the Digital Marketplace

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In the Digital Marketplace team, we’re developing a measurement ecosystem for our service. By collating meaningful data from user research, website analytics, on-site feedback, helpdesk data, cost data and social media metrics, we’re able to understand user needs and develop …

December update

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Nearly three years ago there was a revolution in government; a framework built on openness and transparency. The G-Cloud framework is a completely new way for the public sector to buy commodity cloud services. This was later supported by the …