When thinking about the G-Cloud & Digital Services frameworks and encouraging people to use them we have to think in terms of discover, learn, and buy. Language is going to play an important part in that. Our user research, build, …
This post is from our User Researcher, Katie Taylor As the user researcher for digital marketplace, I’m running research lab sessions every 2 weeks. The first session I ran was with buyers, and their responses to 4 main pages of …
We are beginning to explore some potential new features for the Digital Marketplace and I would like to share a few of them in this first blog post on the subject. As we are following a user-centred and agile process …
One of the main outcomes from the user research we have conducted to date has been that we have now identified some core behaviours of suppliers and buyers that are relevant to design thinking. Personas and their behaviours Those of …
We are making it clearer, simpler and faster for the whole of the public sector to buy digital products and services when it needs to. We are helping create a pool of quality suppliers of all sizes, who work in …
About 3 weeks ago I joined the commercial services team at GDS as user researcher. I’ve already had a few discussions with buyers and suppliers and, even in the early stages, am gaining a more in depth understanding of some …