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Recording call-offs for Digital Services framework

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The Crown Commercial Service (CCS) is responsible for reporting on and tracking the financial benefit of many government awarded contracts. It aims to be transparent and understand the value taxpayers are getting from services.

CCS is conducting an audit to cross-reference all management information (MI) submitted by suppliers to the Digital Services framework accessed via Digital Services Store. Government buyers should notify CCS of all call-off contracts awarded under the Digital Services framework. It will help ensure that government departments continue to get value for money.

Notifying CCS as a buyer

If you’ve awarded a call-off contract under the Digital Services framework, you should notify CCS by emailing

Using the data to improve the service

CCS will be using this information to feed into its Supplier Performance Management programme. This will help the CCS team ensure that both buyers and suppliers receive the best service to support their requirements.

For more information please contact

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