GOV.UK
Redesigning Digital Services: How user research is helping
It’s our aim to make the Digital Services framework fit the user need.
Mark Branigan
User Research for Digital Marketplace
Since beginning our work on the Digital Marketplace, we’ve had many discussions with buyers and suppliers. Through this we understand some of the drivers and some of the challenges faced by all users. In the user research studio here at …
Searching by Browsing
Katie and I have been testing prototypes for the build of Digital Marketplace for a few months now and over this time we’ve become used to seeing the majority of people using “Search” to explore the catalogue. But in our …