The aim of the Digital Marketplace is to make it simpler, clearer and faster for those in the public sector to buy what they need. Following supplier feedback, the team realised we needed to make the submission process more user, or rather, supplier-friendly.
Single system application
On the G-Cloud 6 framework (G6), suppliers applied and submitted their services via 2 separate systems. We’ve now simplified this process and G-Cloud 7 (G7) supplier submissions will go through a single system on the Digital Marketplace. This will make the process simpler and clearer so that suppliers can complete the application process faster.
Creating an account
When G7 opens for applications, returning suppliers will be able to:
- Log in to their existing Digital Marketplace account. Suppliers who are submitting services for the first time will be able to create an account.
- Register their interest in becoming a G7 supplier in one click.
This starts the G-Cloud 7 application process and automatically signs suppliers up to receive email updates. They will also have a dedicated G7 dashboard within the Digital Marketplace.
Making the supplier declaration
Suppliers must make the supplier declaration to be eligible to provide cloud services to the public sector. They must:
- agree to the terms of the G-Cloud 7 framework
- provide basic supplier information
- answer questions to establish grounds for mandatory exclusion
- answer questions to establish grounds for discretionary exclusion
Adding G7 services
When suppliers submit their services, we’ll ask for the same information we did during the G6 submission. This will create uniformity in information, filtering options and how published services are presented on the Digital Marketplace.
To save time, we’ve introduced a feature to allow suppliers to ‘Make a copy’ of an existing G7 service. The copy will be for the same lot as the service it was copied from. See the suppliers’ guide (2.4) for more information on lots.
When adding a new service, it will be placed into draft. When suppliers have provided the mandatory information, they can mark the service as complete. Completed services can be edited or deleted up until the submission deadline.
Tracking a G7 submission status
Supplier feedback told us that tracking the status of G6 submissions was difficult. With G-Cloud 7 however, the dashboard will show when services are ready for submission. Completed services will automatically be submitted for approval on the G7 deadline day if the supplier has also made the supplier declaration.
Communication and clarification questions
All G-Cloud 7 communications will be emailed to registered suppliers. In the interest of transparency, suppliers who register at a later date in the process will be able to access all previous communications on the Digital Marketplace.
Suppliers should send any questions about G-Cloud 7 to Crown Commercial Service (CCS) via their account on the Digital Marketplace. In the interest of fair competition, the clarification questions will be answered on the G-Cloud 7 updates page for the benefit of all registered suppliers. Those who have registered interest will be notified when new clarification questions and answers are available within the Digital Marketplace.
If more than one person needs to help complete an application, G7 allows suppliers to invite additional contributors. Each person will have a personal account under a main supplier account. Multiple contributors will be able to work on the submission at the same time.